Migration is a global phenomenon that impacts the lives of most people. An estimated 258 million people are international migrants (United Nations Department of Economic and Social Affairs, 2017), while in our increasingly interconnected world, millions are more impacted through family ties, economic exchanges and cultural connections.

Europe hosted in 2015 almost one third of the world’s international migrants (75 million). In 2016, nearly 390,000 people arrived in Europe through the Mediterranean region, most of them by sea (International Organization of Migration, IOM).

A major challenge, therefore, for EU countries is to foster the social inclusion of newly-arrived migrants and as it is stated in the 2016 EU Action Plan on the integration of third-country nationals: “Developing welcoming, diverse and inclusive societies is a process that needs the engagement both of the third country nationals and of the receiving society.”


By creating links and sustainable contacts between refugee associations, social services, local administrations and volunteer associations working with newly-arrived migrants, M4M aims at promoting the integration of refugees and migrants in the host communities.


Evidence review on the current of the conditions and services offered of newly-arrived migrants in partners’ countries

The evidence review aims at identifying the current conditions and services offered to newly-arrived migrants, as well as the best practices regarding their social inclusion.

Buddy System Service Model

The buddy system aims at ensuring a well-managed service specialized in offering mentoring and support to newly-arrived migrants in order to facilitate their integration in the hosting society.

Training Course for Integrated Service to migrants

A training course will be developed targeting Integration Services Professionals and volunteers, for providing better services to migrants. Also, the buddy system will be piloted, by matching integration services professionals/volunteers with newly-arrived migrants, aiming at better integrating the latter to the hosting society.

Integrated Service for migrants, social and multicultural dialogue

The manual aims at providing the instructions for Integrated Services for migrants, social and multicultural dialogue.


Funded by: Erasmus+

Duration: 01/09/2019-30/08/2021


Project Partners

AFEJI (FR) – Coordinator

KMOP – Social Action and Innovation Centre (GR)

Aproximar (PT)

ASSOC - Asociatia Profesionala Neguvernamentala de Asistenta Sociala (RO)

San Giuseppe Onlus (IT)

Verein Multikulturell (AT)

A.R.T.S. - Association Regionale du Travail Social Hauts de France (FR)




The European Commission's support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.