The overall objective of the SupportVoc project is to contribute to the promotion and protection of the rights of Victims of Crime in 5 EU MS; Spain, Greece, Italy, Bulgaria and Cyprus.

This general objective can be broken down to four more specific objectives that would together achieve the overall goal of the project:

  • Contribute to effective application of EU law on rights of Victims of Crime, especially Directive 2012/29/EU in Spain, Greece, Italy, Bulgaria and Cyprus.
  • Identify the strengths (good practices) & weaknesses of the Spanish Generic Victim Support Services (GVSS) model.
  • Develop model & Standard Operating Procedures (SOPs) for GVSS, adaptable to different national contexts, to be implemented in Greece, Italy, Bulgaria and Cyprus, which have yet to establish GVSS as required by Art. 8 of Dir. 2012/29.
  • Promote cooperation between authorities & organisations coming into contact victims of crime to support implementation of the model & SOPs for GVSS & ensure comprehensive protection of victims.

The activities planned under this project to achieve these objectives are grouped into 5 Work Packages, namely:

WP1 Management and coordination

WP2 Analysis of national legal frameworks on the rights of VoC & its application

WP3 Analysis of Spanish GVSS & Development of SOPs for provision of GVSS to VoC

WP4 Facilitating cooperation between authorities & organisations coming into contact with victims

WP5 Dissemination & awareness raising.

The main target groups of the project that will directly benefit from the activities fall under the following 3 categories:

  • National/regional/local authorities that provide support to victims/are officially mandated to protect rights of VoC
  • Law enforcement and criminal justice authorities and legal practitioners
  • CSOs-service providers

The final beneficiaries of the project are victims of crime and their families.


This publication has been produced with the financial support of the Justice Programme of the European Union. The contents of this publication are the sole responsibility of KMOP and can in no way be taken to reflect the views of the European Commission.