The identification of gaps between norms and reality will be based on desk and field research (in-depth interviews with experts and professionals; focus groups with representatives of LGBTI+ communities and public servants). The research report will highlight the under-reporting of hate crimes and the barriers to access public services and protection, while the capacities of public servants that need to be build will be defined. Additionally, useful data on previous implemented actions will be recorded and personal stories of LGBTI+ victims of racist violence will be collected.

Training seminars will take place mainly in Athens, but also at the reception sites of the Aegean islands and Evros. Thus the capacities of public servants will be build, allowing them to ensure a respectful and welcoming environment for LGBTI+ Greek and non-Greek citizens.

The capacity building programme will cover topics such as: Definitions and awareness raising, identifying and dealing with barriers to access protection and services for LQBTI+, identifying ways to ensure a welcoming environment of LQBTI+, ways to encourage victims of racist/hate violence, crime and/or speech to report their cases, developing staff policies that ensure inclusion of LQBTI+ employees in the working place etc.

The guide will be consisted of two parts: Part 1: general information, basic definitions and relevant legislation (including hate/discrimination crime definitions and legislation). Part 2: specific guidelines per public service (i.e. different chapters will provide guidelines to different services: one chapter will provide guidelines tailored to the needs of educators, a separate chapter will cover issues related to the services provided by health professionals etc.).

A network of stakeholders and interested parties will be established, which will serve as a safety net for LGBTI+. Through participatory events (consultation workshops), a Memorandum of Understanding will be developed and co-signed. Representatives of key public services and stakeholders will have the opportunity to exchange views and common concerns, to identify gaps, to propose solutions and recommend the changes for policy reform. Furthermore, interested parties will have the opportunity to define joint actions and expand their network.

Organization of information days, aiming at promoting the training seminars and participatory events, as well as encouraging their mainstreaming among public authorities and other relevant stakeholders.

Furthermore, a final conference will be held in Athens to inform relevant stakeholders and wider audience about FAROS activities and impact.