The Guidelines aim at enabling human resource managers, decision makers, and team leaders in the social and healthcare sector to decide on the introduction of intercultural competence training. The Guidelines focus on how employees in the social and healthcare can develop their intercultural skills and cover topics such as:
·         cultural diversity – different value systems and the role of religion
·         working with culturally different clients
·         intercultural communication in social and healthcare services
·         barriers to effective multicultural relationships

The Action Sheets for Intercultural Competences are comprehensible awareness raising material for staff working in the social and healthcare sector, covering all issues of intercultural communication with clients with migrant background. They will provide first-hand information to gain knowledge, skills, competences and self-confidence in dealing proficiently with aspects of intercultural learning in their daily work.

The i-CARE toolbox is an interactive learning resource adapted to the learners’ needs. The toolbox aims at assisting HR managers, team leaders, VET teachers and trainers across Europe in composing tailored education and training measures for their target groups, i.e. professionals working in the social and healthcare sector that offer services also to people with migration background. The toolbox includes modules, covering topics such as: life skills, social skills, personal skills, competence of action.

The platform is a virtual learning environment where users can find the online modules, participate in learning activities, use assessment tools and communicate with other learners and instructors. The online platform also supports the digital resources data base for the Guidelines and Toolbox, and delivers all online tools of the project.

The mobile application includes suitable learning materials in order to enable users to get informed and learn wherever and whenever they prefer.