Close this search box.


Net-Care: Networking and Care for Refugee and Migrant Women

Net-Care aims at promoting the social inclusion of migrants and refugees victims of gender-based violence.

Grant Agreement Number: 856909

Funded by: REC        Duration: 08/2019-07/2021   


The EU Reception Directive requires MS to provide access to appropriate medical & psychological care for migrants who have been subject to violence. EU Agency for Fundamental Rights underlined several recommendations and measures for fighting gender-based violence (GBV) while working with migrants, such as adequate housing measures, awareness raising, inter-agency coordination, training of staff etc. However, there is still a fragile network among public & private entities, in few countries, generally not sufficiently prepared to deal with GBV cases, with limited resources at disposal to meet the needs of these specific target groups.

The main shortcomings that existing receptions services have to face are: the lack of dedicated & trained staff, absence of a systemic approach, lack of a network among reception centers, health services and anti-trafficking centers, lack of common protocols for a rapid response as well as inappropriate use of cultural mediation.


NET-CARE aims at promoting the social inclusion of migrants and refugees victims of GBV, by bringing together national networks of CSOs & public services and by training cultural mediators operating in health, social care and legal support of SGV victims.


A report will be developed, combining the results of focus groups and the desk review on national and international laws and conventions for the protection and rehabilitation of victims of GBV, analysing thus the gap of the systems in the participating countries to respond to GBV on migrant and refugee population.

Also, a Mutual Cooperation Protocol will define the minimum standards of protection in line with the international standards, highlighting the pros and cons of the identified practices in terms of impact, efficiency, feasibility and sustainability, while network meetings will assist the implementation of the mutual protocols and the cooperation in GBV cases.

Training modules will be developed on health, legal and social aspects to prevent and respond to GBV for cultural mediators (specialized staff and staff that already work with migrants and refugees in reception centers, clinics, schools and social services). The training courses will empower the mediators to respond to the needs of support and care of the MR victims.

This activity foresees direct interventions with the migrants/refugees beneficiaries of anti-violence centers, anti-trafficking agencies, reception centers, hospitals and judicial services. Its main goal is to respond to the emerging needs of social protection and health care of the victims and to improve the migrant and refugee population’s awareness on existing services and programmes that prevent and respond to GBV.

The main steps are:

  • Development and transmission of the code of conduct for cultural mediators
  •  Direct interventions of cultural mediators with migrant and refugee victims of violence
  • Education tools kit on GBV protection and response (short hand-outs)
  • Awareness raising and educative sessions by cultural mediators to migrant communities

European Commission’s support for the production of this content does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Project Partners

KMOP – Social Action and Innovation Centre (Project Coordinator)
OXFAM Italia logo
OXFAM (Italy)
Azienda Ospedaliero Universitaria Anna Meyer (Italy)

University of Jaen (Spain)
Generation 2.0 (Greece)

Centro Salute Globale (Italy)

Leave a comment
or ask for help